Company.

The Crown Isle Group

Employing over 200 people in peak season, The Crown Isle Group of Companies is a dynamic business encompassing a wide variety of components – golf course & academy, dining, conference facility, on-site accommodation, residential and commercial real estate opportunities.

Future development plans include additional residential and commercial real estate, multi-family sites, a congregate care facility, and a hotel and spa facility.

Careers at Crown Isle

Applications will be accepted until positions are filled, and can be emailed to  jobs@crownisle.com or dropped at the Front Desk. No phone calls please.

Please note that only those candidates chosen for an interview will be contacted.  Thank you.

Job Postings

HOUSEKEEPERS

Crown Isle is seeking Housekeepers to maintains the Villa rooms and building to ensure a safe and clean experience for hotel guests.

• Sets up cleaning caddy with supplies
• Maintains storerooms in a clean and orderly
fashion to enhance efficiency and ease of cleaning rooms
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms
• Washes shower walls and tub, cleans toilets and stall walls
• Wipes cleans mirrors, sinks and walls
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest, or is soiled or torn, to ensure adequate supply for arriving guests
• Washes all floor areas
• Dusts and polishes all furniture, fixtures and wall hangings.
• Strips bed of all linens and remakes with fresh linens.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies (e.g., hangers, extra blankets, extra pillows)
• Vacuums rooms
• Inspects door and window locks to ensure they are in working order. Reports immediately to management any unsafe situation for the safety of guests and employees
• Checks lights and remotes to ensure all are in working order
• Maintains a friendly, cheerful, and courteous demeanor always
• Performs other duties as assigned

Qualifications & Experience:
• Basic knowledge of general cleaning principles and use of cleaning products
• Safe operation and maintenance of standard cleaning
• Ability deep clean surfaces, extending arms over head, bending, and stooping to perform cleaning tasks
• Ability to lift a maximum of 50 lbs.
• Ability to communicate effectively with guests and associates
• Ability to work a flexible schedule, including weekends and holidays


RESERVATIONS AGENT

The Reservation/Guest Service Agent is focused on providing efficient service and creating memorable experiences by making emotional connections with all of our guests. In this position, you will have a direct impact on the overall experience of our hotel guests and be responsible for ensuring 100% satisfaction from the moment guests call the hotel to make a reservation until they check out.

The successful candidate must have a friendly, welcoming attitude and have a pleasant telephone demeanor. Successful candidates will be responsible for answering all incoming calls in a friendly and efficient manner, converting inquiries into sales and making reservations in our property management system with accurate information.

Agents are also required to periodically assist with front desk duties and welcome our guests, as well as accurately verifying all information during the check in process and following up during check out.

The successful candidate will have excellent grooming and personal presentation, a friendly personality and a “can do” attitude. A minimum of one year previous hotel experience is preferred but not required. The candidate must possess excellent customer service and communication skills, both verbal and written. This is the ideal position for someone who has a passion for guest service, values problem resolution, and enjoys working in a fast paced environment.

• Previous front desk/reservation hotel experience preferred.
• Computer literacy and typing skills required.
• Excellent guest service skills are a must.
• Must be able to work flexible hours.
• Must be able to speak, read, write and understand English, a second language is an asset.
• Must have strong communication skills, both verbal and written.
• Ability to be persuasive with telephone sales skills.
• Proficiency with Opera or other hotel reservation system is an asset.
• MS Word and Excel knowledge an asset.
• The individual must have excellent communication skills.


TIMBER ROOM SERVER

The Timber Room Bar and Grill at Crown Isle is seeking servers for the 2017 season. Servers are responsible for creating a welcoming and relaxing atmosphere in the pub. Servers must provide friendly and professional service at all times in support of meeting and exceeding our guests’ expectations from the moment they arrive until the moment they leave.

• 2 years experience an asset
• Team player
• Flexible schedule
• Strong food and beverage knowledge
• Must be able to work efficiently and accurately in a fast-paced, high-energy environment
• Ability to deal with challenging guest situations in an effective and positive manner
• Strong teamwork and communication skills are essential


COOKS

Crown Isle is looking for full time dedicated and professional cooks.

The prospective applicants will be a strong cook with superior attention to detail, a consistently positive demeanor, and with experience working busy day and night services.

Our kitchen offers a respectful, clean, and professional work environment with continuous growth opportunities, free golf, extended medical and dental benefits, and inclusion in a tip pool. We have recently completed kitchen renovations and installed Rational ovens to help us exceed the standards our guests expect of us. We are working to develop a menu that works with the seasons and sources from local farms. Drawing from traditional and modern techniques, we attempt to deliver inventive yet familiar food to the highest standards.

The successful candidates must have excellent line and prep skills, a minimum 2 years line cooking experience, and must be available to work days or nights. They should also have a team mentality and a positive, results driven attitude. The ability to follow directions and to comply with given standards, as well as proven experience in a busy kitchen are a definite must.

In order to be considered for this position please send us your resume as well as a brief cover letter explaining why you would be a good fit for our team. Thank you for your interest in joining Crown Isle kitchen team

Required experience:

  • Line Cook: 2 years
  • cooking: 2 years

FINE DINING SERVERS

Crown Isle is seeking servers for our fine dining restaurant.
• Treats each guest with respect in delivering top-notch professional service to ensure a five-star experience at all times
• Is familiar with current menus from their preparation to presentation and is able to provide information to guests
• Ensures that proper cash handling standards are met
• Adheres to all guidelines and standards as set out by the management team
• Adheres to safety standards and is familiar with company policies and procedures
• Must maintain a professional and welcoming appearance at all times
• Able and willing to perform any other duties as may be required from time to time
• Strong food and beverage knowledge
• Must be able to work efficiently and accurately in a fast-paced, high-energy environment
• Ability to deal with challenging guest situations in an effective and positive manner
• Strong teamwork and communication skills are essential

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