Careers at Crown Isle

Are you looking at an exciting career in the tourism and hospitality industry? Crown Isle Resort & Golf Community is a rapidly expanding company with many career opportunities available throughout the year. We are committed to providing superlative services and exceptional experiences to our guests and members.

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NIGHT WATCHMAN / CARETAKER
We are seeking a full time night security person for switchboard duties, villa guest services and late check-ins. Some duties include:
• Carting late check ins and luggage one at a time.
• Re-cutting lost or failed keys and personally gaining entry.
• Delivering linen, towels, toiletries, coffee etc.
• Reset fire alarms.
• Check hot water breakers and hot tub failures.
• Troubleshoot fireplace and A/C Heat pump problems.
• Clean up over flows, sinks, bathtubs, toilets.
• Attend personal assistance to noise complaints. Call for police presence as violence necessitates.
• Intermittent villa patrols when necessary
• Keys and cash control
• Resort power failures and emergency procedure

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BANQUET SERVER
The Banquet Server is responsible for a wide variety of duties, including the set up and dismantling of tables, buffets, chairs and audio visual equipment in the banquet rooms and outdoor areas. Banquet Servers must provide friendly and professional service at all times in support of meeting and exceeding our guests’ expectations from the moment they arrive until the moment they leave.
• Strong teamwork and communication skills are essential
• Flexible schedule
• Physical mobility and stamina are required to meet the demands of the job (lifting tables, chairs, etc)

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BANQUET BARTENDER
The Banquet Bartender is responsible for consistently measuring and pouring wine, beer, and cocktails to Crown Isle specifications and providing support to the floor staff. The Bartender must provide friendly and professional service at all times in support of meeting and exceeding our guests’ expectations from the moment they arrive until the moment they leave.
• Strong working knowledge of wine, beer and spirits
• Must be able to work efficiently and accurately in a fast-paced, high-energy environment
• Ability to deal with challenging guest situations in an effective and positive manner
• Strong teamwork and communication skills
• Flexible schedule
• Ability to multi-task and pay close attention to details

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TIMBER ROOM SERVER
The Timber Room Bar and Grill at Crown Isle is seeking servers for the 2017 season. Servers are responsible for creating a welcoming and relaxing atmosphere in the pub. Servers must provide friendly and professional service at all times in support of meeting and exceeding our guests’ expectations from the moment they arrive until the moment they leave.

• 2 years experience an asset
• Team player
• Flexible schedule
• Strong food and beverage knowledge
• Must be able to work efficiently and accurately in a fast-paced, high-energy environment
• Ability to deal with challenging guest situations in an effective and positive manner
• Strong teamwork and communication skills are essential

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COOK
This is a full time position that reports directly to the Chef. Responsible for the preparation, cooking and presentation of all foods, as well as maintaining professional standards and consistencies established by the Kitchen Management team.

Responsibilities:
• Proper use of knowledge of all cuisine, equipment, chemicals and procedures
• Leads by example in maintaining a clean, neat and presentable appearance, especially in view of guests (e.g. buffets, concession, public areas)
• Wears proper attire (shoes) and works in a safe, clean, efficient and organized manner (as per kitchen policy handout)
• Be especially friendly and polite when dealing with any/all members of the public and staff while representing Crown Isle
• Maintains a constant respectful working relationship with Management and Department Heads
• Controls the quality of each order before it goes out as per specifications
• Remains current with recipes, portions and presentation specs
• Follows strict adherence to workplace procedures in the handling and cooking of foods and promotes same to kitchen staff
• Maintains the highest standards of quality, service, and appearance of food items before they leave the kitchen
• Must be pro-active and execute any other duties as requested by immediate supervisors

Knowledge, Skills and Abilities:
• Full apprenticeship and minimum one year Journeyman/Red Seal papers, or equivalent, unless agreed upon by the Executive Chef
• Minimum three years experience as a Cook
• Will be required to work on a shift basis, including weekends and evenings of unspecified duration
• Work efficiently in a non-supervised environment
• WHMIS and Food Safe certification
• Must have a working knowledge of Breakfast/Lunch/Dinner menus
• Execute line/banquet items in the designated time lines
• To work with stewarding, kitchen and front-end staff to maintain high standards of cleanliness and proper storage of items and proper close down procedures

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HOUSEKEEPING ROOM ATTENDANT
Housekeeping Room Attendants provide for the comfort of our guests at Crown Isle Resort by ensuring that the Villas and Resort Centre are clean and properly presented. A Housekeeping Room Attendant promotes a positive image of Crown Isle Resort and must be pleasant, friendly and able to address special requests and/or problems from our guests.

Responsibilities:
• Cleans guest rooms to the highest standards with attention to detail
• Makes beds, changes sheets, removes and replaces used towels and toiletries
• Vacuums, cleans, mops, dusts and polishes guest rooms
• Cleans and disinfects kitchen and bathroom fixtures and appliances
• Restocks storage area and bathroom fixtures and appliances
• Transports laundry bags from villas to laundry room
• Transports garbage to garbage containers
• Report any maintenance defects in guest rooms or surrounding area to Housekeeping Supervisor or Executive Housekeeper
• Is familiar with and has a good understanding of all Policies and Procedures
• Able and willing to perform any other duties as required

Knowledge, Skills and Abilities:
• Physical mobility and stamina is required
• Ability to follow instructions
• Detail-oriented
• Ability to work independently with little or no supervision
• Professional attitude
• Must be organized
• Workplace Hazardous Material Information System (WHMIS) is considered an asset

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Applications will be accepted until positions are filled, and can be emailed to  jobs@crownisle.com or dropped at the Front Desk. No phone calls please.

Please note that only those candidates chosen for an interview will be contacted.  Thank you.

If you have further questions about the possibility of employment at Crown Isle Resort & Golf Community, please contact us at: Mailing Address: 399 Clubhouse Drive, Courtenay, BC V9N 9G3, Canada Call Toll Free: 1-888-338-8439 Phone: 250-703-5000 Fax: 250-703-5051 Email: jobs@crownisle.com